Complete a secure online intake, then meet online with a U.S. medical doctor licensed in your state. Your doctor reviews your information and, if care is appropriate, develops a personalized plan.

A licensed U.S. medical doctor. They review your health information, talk with you about your goals, and determine what may be medically appropriate — no care option is offered without that evaluation.

No. Completing an intake or consultation does not guarantee treatment or a prescription. Eligibility is determined by your consulting medical doctor.

Service and payment details are explained before you begin. Coverage and reimbursement can vary by plan and service.

Online medical consultations are available in most U.S. states, matched with a doctor licensed where you are located. Our services are not currently available in New Jersey, Alaska or Mississippi. Treatment and pharmacy options may vary by state.

No. Compounded medications are prepared by licensed pharmacies for individual patients based on a valid prescription. They are not FDA-approved, the FDA does not review them for safety, effectiveness or quality, and they are not generic versions of brand-name drugs.

You’ll see the full price, including the doctor consultation and shipping, before you pay. See our Pricing page for how billing works.

Your doctor decides what’s medically appropriate. If treatment isn’t prescribed, our Cancellation and Refund Policy explains what’s refunded.

Your health information is handled as described in our HIPAA Notice of Privacy Practices and Privacy Policy. We do not sell your health information.

No. Our service is not for emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.